Workforce Solutions Deep East Texas supports training for some of the region's high-skill, high-demand occupations. If you're interested in pursuing training, Workforce Solutions Talent Acquisition Specialists can help you determine what you want to study, how to pay for it and where you might go for assistance.
Whether you are preparing for, applying to, or wondering how to pay for or get through college, an excellent source of information is CollegeForAllTexans.com.
More information at Federal Student Aid Resources.
Online Learning Resources
Workforce Solutions Deep East Texas offers free online tools to provide individuals looking for work with learning opportunities that are accessible anywhere, anytime. Classes are self-paced and can lead to professional certificates and/or industry-recognized credentials. Texas Workforce Commission partners with Metrix to extend these opportunities to our customers.
Metrix Online Learning Platform
Texas Workforce Commission has partnered with Metrix Learning to help Texas residents brush up on skills to prepare for better employment opportunities. The Metrix online learning platform provides Texans free online job readiness courses.
The Metrix online learning platform provides unlimited access to more than 5,000 Skillsoft courses used by many Fortune 500 companies. Courses are broken into 30- to 60-minute modules and are presented in English and Spanish. Courses include:
- Customer Service
- Microsoft Office; Adobe; Quick Books
- Analytical Skills; Data Management/Reporting
- Time Management; Leadership Skills
- Health & Safety; First Aid
- And many more skill tracks.
You can sign up for Metrix using your WorkInTexas.com account by following these steps:
- Log in to WorkInTexas.com.
- In the Directory of Services, click “Education Services” and “Online Learning Resources”.
- Click the blue Metrix Learning logo.
- Click the “Register here” link to automatically create your Metrix account and go to the Metrix site.
If you do not have a WorkInTexas.com account, you can sign up through the Metrix Portal at https://tx.metrixlearning.com/
Metrix Customer Support
If you are having trouble accessing the Metrix online learning platform, contact Metrix Learning customer support directly:
- Email Support@MetrixLearning.com
- Call (518) 462-1780 (toll free 1-844-691-1780), Monday through Friday from 8:00 a.m. to 6:00 p.m.
How to Access Health Care and Manufacturing Courses in Metrix
Metrix Learning offers specialized content including:
- 1,000+ courses in health care topics such as billing and coding, HIPAA, home health aide, and CNA
- 700+ courses in manufacturing topics such as math, blueprint reading, electrical, and green energy.
To access this content, please contact your local workforce solutions office to request a specialized health care or manufacturing license in Metrix. To find the local workforce office nearest you, visit our Workforce Solutions Directory. You can also email your request to TWC at email@example.com.